Most Asked Questions
At Style Bundle we pride ourselves on being the gifting experts and enjoy partnering with our clients to develop a solution that suits your style, occasion, theme and budget. Our creative team would love to have a chat to discuss your needs and suggest a number of options for your consideration. You can either complete the enquiry form or book a call for a creative briefing session. Bespoke gifting applies for a minimum of $5000 spend. Under $5000 spend will incur a curation fee of $250 inc GST invoiced prior to work commencing. This fee includes one round of changes. Subsequent changes are charged at $125+ GST p/h.
Please contact us on 1300 136 217 or hello@stylebundle.com.au and our friendly customer service team will be happy to help you!
The Amazing team at Style Bundle love coming to design and pack your bundles each day at Unit 65, 31-39 Norcal Road, Nunawading, Victoria, Australia, 3131
We would love to help you develop an Amazing Bundle to delight over 100 recipients!
Please contact us on 1300 136 217 or hello@stylebundle.com.au to arrange a creative briefing session with our team for bulk ordering.
Yes Absolutely! We have a huge array of bundles that would suit employee gifts. Even better, we have developed an Amazing employee gifting portal that we can make available for clients to select a suite of gifts that enables their employees to choose their own bundle. This option is available for clients who order 100+ gifts. If this is something that may suit your business, please reach out to us on 1300 136 217 or hello@stylebundle.com.au to arrange a creative briefing session with our team.
Customisation
Yes, Absolutely! Customisation is what we do best! Please provide us a copy of your logo in a vector file format such as eps or ai for the best results, at least 500KB in size (we do not accept PNG files). Please note that branded products could add to your lead time depending on the quantity ordered, our team can provide you a guide on this.
Lead times will depend on the size of your order. Generally we can turn around orders under 5 within 1-3 days. Higher quantities could take up to 2 weeks from order date. Please contact us on 1300 136 217 or hello@stylebundle.com.au to discuss your custom products and we will be able to provide a more accurate guide on lead times.
We place the logo in the middle of the box.
Depending on the logo and box size, it will be created between 150mm and 180mm wide unless otherwise requested.
Artwork proofs can be requested and charged at $15 inc GST
Given we brand on a few different products, the logo placement will differ a little by product type.
However, for the best guide by product:
Boards: Wooden boards, bottom right corner. Marble boards bottom left corner.
For glasses: the logo will be placed in the bottom third of the glass at the flattest edge of the glass.
For the cocktail shaker: the logo will be placed in the middle.
For stationery items: (journal/laptop sleeve): the monogram initials will be placed in the bottom right corner
All artwork proofs are available on request for $15 inc GST
The products we can customise are endless!
Our current range of customised products include:
Marble boards, wooden boards, glassware, tea towel belly band, beach towels, picnic cooler and wine bags, picnic rug, picnic basket lid, journals, laptop sleeves and cocktail shaker, key ring tag, candle labels, cocktail labels.
Costs apply to add logo's to products, see details on the Bundle page.
If there is anything else we haven’t thought of, please reach out to our friendly creative team to help you on 1300136217 or hello@stylebundle.com.au
We are happy to arrange a proof of your artwork for $15 inc GST. Please request this at the time of order.
We are happy to discuss any changes to bundle contents for orders over 20. Please contact our lovely customer service team on 1300136217 or hello@stylebundle.com.au to understand options and costs involved
Yes, we offer white or black gift boxes. Please select the colour at the cart. We also offer a choice of box wrap or branding to suit your style.
We are happy to include branding for the gift box, sticker seal and gift card free of charge.
The cost to add a brand to products is as follows: boards, cocktail shaker & monogramming products will be $5+gst and $3+gst for glasses and coasters.
We are happy to discuss any additional items that you would like to provide for inclusion inside the bundles. Please contact our lovely customer service team on 1300136217 or hello@stylebundle.com.au to discuss your needs and the costs involved.
To ensure the best quality outcome of your logo for the box or product branding, please provide us your logo file as an EPS or Ai file format. We do not accept PNG files. If you do not have the file in this format, please contact us on 1300 136 217 and we may be able to recommend a service to convert your logo.
Pricing
Yes all of our prices include GST.
We offer free delivery for orders over 4 Bundles.
We offer free delivery for orders over 4 Bundles to one address in Australia.
For orders placed on the website, customers can pay by credit card (Visa, Mastercard or Amex), Applepay, Paypal or Direct deposit or feel free to contact us to arrange an invoice for bank transfer.
Shipping & Delivery
We are unable to guarantee an actual delivery date, however we will do our very best to deliver within a set timeframe based on the lead times provided by the freight forwarder. Freight leadtimes will differ by state and are published on the Australia Post website https://auspost.com.au/business/shipping/delivery-speeds-and-coverage
Style Bundle deliver Australia wide. Freight leadtimes will differ by state and are published in the shipping section of the FAQ’s. Delivery times can be located on the Australis Post website https://auspost.com.au/business/shipping/delivery-speeds-and-coverage
Lead times will differ depending on the order size. At the current peak Christmas period, if you order a single bundle before noon, we will begin processing your order within 24 hours, excluding all Victorian public holidays. For all orders greater than 1, we will aim to commence the preparation of your Bundle order within 48 hours. The lead time to pack your order will depend on the volume and level of customisation and we will aim to dispatch within 2 weeks from order or upon artwork approval of any branding elements. Our team can provide a better guide for you on this, contact them at 1300 136 217 or at hello@stylebundle.com.au
Yes we can! For $14.95 per gift, we can send your gifts directly to your recipients on your behalf. Simply add your gift selections and quantities to your cart and you'll be prompted for your recipients' address information when you checkout, done easily online at the time of ordering or supplied later at a time convenient for you by completing our Bulk Postage Form. We can process up to 100 orders at one time online, all sending directly to different addresses.
Yes, Style Bundle are happy to discuss holding your bundles for bulk orders over 50.
Please reach out to our lovely customer service team on 1300136217 or hello@stylebundle.com.au to discuss this further
Tracking details will be sent to you at the time of dispatch via the email address provided. Tracking updates will be provided either via the freight forwarder or our warehouse team once it dispatches.
Our gifts are sent via Australia Post or courier depending on volume and location
Our Amazing warehouse team pack the bundles with lots of love and attention to detail!
We pack the bundles with lots of love and attention to ensure they arrive safely, however we unable to control the delivery aspect and understand that gifts could arrive damaged. If this happens, please take a photo of the damage and contact our lovely customer service team on 1300136217 or hello@stylebundle.com.au to discuss this further
Currently we ship Australia wide. If you have a special request that involves International destinations we would be happy to discuss this with you. Please contact our lovely customer service team on 1300136217 or hello@stylebundle.com.au to understand options and costs involved
Unfortunately, due to the size of the bundles, we do not deliver to P.O Boxes
Yes absolutely! We can send your gifts direct to your recipients for $14.95 per recipient. Simply add all your bundles into the cart on the one order as normal. At the cart page, select the quantity that you're sending direct to your recipients and you'll be prompted for their address details before you reach the checkout. There is an option to supply addresses at the time of checking out, or supply them later at a time convenient for you with our Bulk Postage Form.
For bulk orders, we need to ensure there will be someone to accept the delivery during business hours. For individual gifts, the sender will have the option to select ATL (Authority to Leave) at the checkout
We are unable to guarantee an actual delivery date, however we will do our very best to deliver within a set timeframe based on the lead times provided by the freight forwarder. Freight leadtimes will differ by state and are published in the shipping section of the FAQ’s.
If you have a bulk order and wish to split the deliveries, we can assist with this, Please contact our lovely customer service team on 1300136217 or hello@stylebundle.com.au to understand options and costs involved
Shipping costs will differ depending on the size of the order. For individual orders of standard Bundles, we charge a standard delivery cost of $14.95 inc gst. Express post costs $19.95 inc gst.
Yes, for individual orders we offer express postage. Please select this option at checkout. This option costs $19.95 inc GST for all standard Bundles.
The lead time for a bespoke order will vary greatly as this is a very creative process. We will aim to work as quick as we can once your brief has been agreed. The timing will also depend on the nature of the product to be sourced and related lead times. Once you have briefed our team, they will be able to provide a guide on the overall lead time.
Yes, Style Bundle offers free shipping for bulk orders over 4 Bundles. Bulk orders are considered an order shipping to one single address.
That’s Ok, mistakes happen. If the order has not dispatched, we will aim to update the delivery address in our system. However, once dispatched, you will be required to make the change with the freight provider. If the parcel is delivered incorrectly and is returned to us, we will need to pass on the return fee of $12+gst. We are happy to re-send the parcel at a re-direction fee of $14.95 inc GST ($24.95 for Bundles with an Esky). You will receive a separate invoice for these charges and the parcel will be dispatched upon payment.
Our standard freight options do not allow for same day delivery. Due to the peak Christmas period, if you order a single bundle before 12pm, we will aim to begin processing these within 24 hours, excluding all Victorian public holidays. Depending on the postage option you select at the cart, we will send it via Australia post standard or Express post. The delivery lead times can be located on the Australia Post website https://auspost.com.au/business/shipping/delivery-speeds-and-coverage.
Outside of the Christmas peak period, if you need a same day courier service please contact our staff and we will certainly see what we can do to support this and will quote you accordingly. Please call us on 1300 136 217
When your order is dispatched from our warehouse you will receive an email or text message with your tracking information. You can use the tracking number on the Australia post tracking website to see the progress of your parcel. Style Bundle are not able to access any different information than what is available on this Australia Post site, so we ask the customer to follow this up.
link here: https://auspost.com.au/mypost/track/search
When your order is dispatched from our warehouse you will receive an email or text message with your tracking information. You can use the tracking number on the parcel tracking website to see the progress of your parcel.
https://parcelsapp.com/en/carriers/australia-mail
Style Bundle are not able to access any different information than what is available on this site, so we ask the customer to follow this up.
Doing good
At Style Bundle, we are very conscious of the environment and would very much encourage our customers to re-use the gift box for another purpose. The gift box can be recycled without a ribbon attached. The packaging materials we use are all able to be recycled, we use Brownkraft paper to pack the gift boxes inside the shippers for protection and biodegradable tape to seal the shippers.
We donate 0.5% of the value of each bundle sold to i= change to support one of the three life saving projects we have chosen.
Once you complete your order at the checkout, it will direct you to a page with the 3 charity options we have selected that are close to our hearts. You can select from either of these 3 for where the donation goes to. Learn more about iEqualChange.
Christmas
Yes, we can offer any of our pre-curated Bundles at Christmas! Please note that the packaging options may be different. Please contact us if you wish to request Christmas packaging on any Bundle.
No, you can order one bundle of any gift! Why not treat your family or partner too?
The cut off for Christmas orders is between 9th December - 20th December, depending on your location and order type. Note: for bundles with branding, please discuss timing with our customer team prior to ordering so we can ensure your Bundles will arrive in time. Please refer to this page for the most up-to-date Christmas cut-off dates.
Our Christmas orders are shipping now, but please allow 1-2 weeks for any bulk orders to be packed and sent. For bulk orders with specific date requests, please contact our lovely customer service team on 1300136217 or hello@stylebundle.com.au to discuss your needs.
