How much is shipping?

For all online orders, shipping is charged at $16.95 for a single gift, or $24.95 Flat Rate for 2-100 gifts.

We offer an Express Post upgrade for a further $10 per gift.

For gifts sending directly to different addresses, our standard shipping cost of $16.95 applies to each address.

Can Style Bundle send gifts directly to different recipients/addresses?

Yes we can! For $16.95 per gift, we can send your gifts directly to your recipients on your behalf. Simply add your gift selections and quantities to your cart and you'll be prompted for your recipients' address information when you checkout, done easily online at the time of ordering or supplied later at a time convenient for you by completing our Bulk Postage Form. We can process up to 100 orders at one time online, all sending directly to different addresses.

How long after I place my order will it be dispatched from Style Bundle?

Lead times will differ depending on the order size. We aim to begin processing your order within 24-48 hours, excluding all Victorian public holidays.

The lead time to pack your order will depend on the volume and level of customisation and we aim to dispatch within 1-10 business days or upon artwork approval of any branding elements. If your order is urgent, our team can provide a current timeframe for you to determine our ability to meet your timeframe. Please contact them at 1300 136 217 or at hello@stylebundle.com.au

Can I request a specific date for a gift/s to be delivered?

We are unable to offer same day delivery or guarantee an actual delivery date, however we will do our very best to deliver within a set timeframe based on the lead times provided by the freight forwarder. Freight lead times will differ by state and are published on the Australia Post website https://auspost.com.au/business/shipping/delivery-speeds-and-coverage

If you need a same day courier service, please contact our staff and we will see what we can do to support this and will quote you accordingly. Please call us on 1300 136 217

Where does Style Bundle deliver?

Style Bundle deliver Australia wide. For unique circumstances in bulk orders, we may be able to deliver certain bundles internationally on request.

How can I track my order?

Tracking details will be sent to you at the time of dispatch via the email address provided. Tracking updates will be provided either via the freight forwarder or our warehouse team once it dispatches.

Style Bundle are not able to access any different information than what is available on the Australia Post tracking site, so we ask the customer to follow this up.

link here: https://auspost.com.au/mypost/track/search

How are the gifts sent?

Our gifts are sent via Australia Post or courier depending on your volume and location.

What happens if a gift arrives damaged?

We pack the bundles with lots of love and attention to ensure they arrive safely, however we are unable to control the delivery aspect and understand that gifts could arrive damaged on occasion. If this happens, please take a photo of the damage and contact our lovely customer service team on 1300136217 or hello@stylebundle.com.au to discuss this further.

Can gifts be sent to PO Boxes?

Unfortunately, due to the size of the bundles, we do not deliver to P.O Boxes

Does the receiver of the gift need to be home for delivery?

For bulk orders, we need to ensure there will be someone to accept the delivery during business hours. For individual gifts, the sender will have the option to select ATL (Authority to Leave) at the checkout.

What do I do if I provided an incorrect delivery address?

We understand that mistakes can happen. If the order has not dispatched, we will aim to update the delivery address in our system. However, once dispatched, you will be required to make the change with the freight provider. If the parcel is delivered incorrectly and is returned to us, we will need to pass on the return fee of $12+gst. We are happy to re-send the parcel at a re-direction fee of $24.95 inc GST. You will receive a separate invoice for these charges and the parcel will be dispatched upon payment.